My 6th Reply

My 6th Reply

THIS WAS SENT BEFORE I RECEIVED BW's LETTER OF 3rd Janaury.  I sent it because the idea arose that it could be a s/w fault that caused this matter, so I asked BW for a Subject Access Request to see if I can access the original data records of the parking and see if there was anything that indicated I had selected the correct vehicle and it was the software that had caused the fault.